COACHING APRESIATIF UNTUK MENINGKATKAN KUALITAS PELAYANAN PERAWAT DI RUMAH SAKIT
Quality of nursing care, practiced by nurse, to patient is being a hospital management�s major concern these days. Service quality of nursing care is an important factor to build a positive image of the hospital, and in turn, to eventually bolster patient satisfaction of hospital services. Previou...
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Main Authors: | , |
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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Subjects: | |
Online Access: | https://repository.ugm.ac.id/125722/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65896 |
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Institution: | Universitas Gadjah Mada |