COACHING APRESIATIF UNTUK MENINGKATKAN KUALITAS PELAYANAN PERAWAT DI RUMAH SAKIT

Quality of nursing care, practiced by nurse, to patient is being a hospital management�s major concern these days. Service quality of nursing care is an important factor to build a positive image of the hospital, and in turn, to eventually bolster patient satisfaction of hospital services. Previou...

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Bibliographic Details
Main Authors: , Erlina Dewi Fitriany, , Dr. Magda Bhinnety Etsem, S. Psi., M.Si.
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/125722/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65896
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Institution: Universitas Gadjah Mada
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