PENGARUH KUALITAS PELAYANAN CALL CENTER TERHADAP LOYALITAS MEREK KARTU PRABAYAR PT XL AXIATA TBK
This scientific writing entitled �Call Centre Service Influence towards Prepaid Card Brand Loyalty of PT. XL Axiata Tbk�. This research aimed to identify call centre service quality influence towards XL prepay card brand loyalty and to know call centre service quality influence towards XL custom...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2012
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/99774/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=55892 |
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| Institution: | Universitas Gadjah Mada |