Job Satisfaction, Organizational Citizenship behavior, and employee retention in organization x

• Main Authors: Alquiros, Natasha Claudine G., Formoso, Maria Rebecca L., Lapena, Kevin Christian M.
• Format: text
• Language: English
• Published: Animo Repository 2012
• Subjects: Job Satisfaction; Employee retention > Philippines; Organizational behavior; Organizational effectiveness; Psychology
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/10525
• Institution: De La Salle University

The study determined if job satisfaction and organizational citizenship behavior predict employee retention within the company. The participants of the study were composed of 66 non-supervisory, probationary employees from Organization X. The study used a descriptive research design, and the survey method was used to gather data regarding the employees job satisfaction levels, organizational citizenship behavior profile, and their likelihood of staying in the company for another year. Multiple regressions was done to determine if job satisfaction, and organizational citizenship behavior predict employee retention. Overall, Job satisfaction and organizational citizenship behavior were found to predict employee retention. Also, it was found that job satisfaction is a better predictor of employee retention than organizational citizenship behavior.