Addressing low core competency of sales admin department: An action research on building enabling work process through initiating and implementing personal action learning

• Main Author: Reyes, Abel Catapang
• Format: text
• Language: English
• Published: Animo Repository 2018
• Subjects: Continuous improvement process; Personnel management
• Online Access: https://animorepository.dlsu.edu.ph/etd_masteral/5579
• Institution: De La Salle University

This Integrated Action Research addressed the issue of low core competency of the team members of Sales Administration Department of ABC Financial Services Philippines Corp. with the ultimate goal of developing a culture of continuous improvement or what is commonly known as Kaizen. The objectives o...