Addressing employees' resistance to return-to-office mandate in a Philippine BPO company

• Main Author: Jose, Eron F.
• Format: text
• Language: English
• Published: Animo Repository 2023
• Subjects: Telecommuting—Psychological aspects; Passive resistance; Organizational change; Psychology, Industrial; COVID-19 Pandemic, 2020- —Influence; Human Resources Management
• Online Access: https://animorepository.dlsu.edu.ph/etdm_manorg/162; https://animorepository.dlsu.edu.ph/context/etdm_manorg/article/1175/viewcontent/Addressing_employees_resistance2_to_return_to_office_mandate_in_a_Redacted.pdf
• Institution: De La Salle University

The COVID-19 pandemic induced a lot of challenges in our lives, including our workplace. This action research has identified employees’ resistance on return-to-office mandate, manifested by increased employee turnover, low productivity, and engagement levels. Coupled with lack of relationship betwee...