A cross-national and cross-cultural approach to global market segmentation : an application using consumers' perceived service quality
The spread of global culture is being facilitated by the proliferation of transnational corporations, the rise of global capitalism, widespread aspiration for material possessions, and the homogenization of global consumption. The extent of convergence of cultural values across nations has been deba...
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Main Authors: | Malhotra, Naresh K., Bolton, Ruth N., Agarwal, James |
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Other Authors: | Nanyang Business School |
Format: | Article |
Language: | English |
Published: |
2013
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/100294 http://hdl.handle.net/10220/16230 |
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Institution: | Nanyang Technological University |
Language: | English |
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