Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions

This research aims to evaluate the service quality of the Singapore Zoological Gardens using the Gaps Model and the Servqual Measurement tool.

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Bibliographic Details
Main Authors:	Chew, Pei Pei., Lee, Ee Hoon., Loo, Puay Khoon.
Other Authors:	Hooi, Den Huan
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Business::Marketing::Consumer behavior
Online Access:	http://hdl.handle.net/10356/10184
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Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-10184
record_format	dspace
spelling	sg-ntu-dr.10356-101842023-05-19T06:16:16Z Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions Chew, Pei Pei. Lee, Ee Hoon. Loo, Puay Khoon. Hooi, Den Huan Nanyang Business School DRNTU::Business::Marketing::Consumer behavior This research aims to evaluate the service quality of the Singapore Zoological Gardens using the Gaps Model and the Servqual Measurement tool. 2008-09-24T07:40:56Z 2008-09-24T07:40:56Z 2000 2000 Final Year Project (FYP) http://hdl.handle.net/10356/10184 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Marketing::Consumer behavior
spellingShingle	DRNTU::Business::Marketing::Consumer behavior Chew, Pei Pei. Lee, Ee Hoon. Loo, Puay Khoon. Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions
description	This research aims to evaluate the service quality of the Singapore Zoological Gardens using the Gaps Model and the Servqual Measurement tool.
author2	Hooi, Den Huan
author_facet	Hooi, Den Huan Chew, Pei Pei. Lee, Ee Hoon. Loo, Puay Khoon.
format	Final Year Project
author	Chew, Pei Pei. Lee, Ee Hoon. Loo, Puay Khoon.
author_sort	Chew, Pei Pei.
title	Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions
title_short	Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions
title_full	Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions
title_fullStr	Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions
title_full_unstemmed	Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions
title_sort	singapore zoological gardens : effects of environmental stimuli on visitors' perceptions
publishDate	2008
url	http://hdl.handle.net/10356/10184
_version_	1770565932526075904

Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions

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