Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions
This research aims to evaluate the service quality of the Singapore Zoological Gardens using the Gaps Model and the Servqual Measurement tool.
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Main Authors: | , , |
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Format: | Final Year Project |
Published: |
2008
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/10184 |
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Institution: | Nanyang Technological University |
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