An investigation of Singaporeans' intention to use government sponsored online feedback channels.

• Main Authors: Hua, Stephanie Peijun., Loh, Zhi Wei., Tan, Kok Kuan.
• Other Authors: Detenber, Benjamin Hill
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Social sciences::Communication::Audience research
• Online Access: http://hdl.handle.net/10356/1053
• Institution: Nanyang Technological University

Promoting the use of online feedback channels is an important component of the Singapore government’s strategy to foster an active citizenry. While building on an earlier e-government survey (Li, Detenber, Lee, & Chia, 2005), this study aims to identify the main factors influencing the use of on...