Banking on graduates : a longitudinal study.

The study was conducted to identify the bank products/services used by the well educated in three defined stages of their life cycle, and to study the effects of the perceived mean usefulness and the number of bank products/services used in relation to the satisfaction of the respondents. A survey w...

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Bibliographic Details
Main Authors: Chow, Han Siong., Goh, Thong., Lek, Evelyn Mei-Je.
Other Authors: Gerrard, Philip
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10858
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Institution: Nanyang Technological University
Description
Summary:The study was conducted to identify the bank products/services used by the well educated in three defined stages of their life cycle, and to study the effects of the perceived mean usefulness and the number of bank products/services used in relation to the satisfaction of the respondents. A survey was administered to eighty undergraduates and ninety graduates from the School of Accountancy and Business, Nanyang Technological University.