Customer satisfaction : case study on CARREFOUR.
This study is conducted to understand how foreign supermarket companies such as Carrefour are faring in their efforts to achieve customer satisfaction in Singapore. Carrefour is evaluated against the five factors which we believed would contribute towards determining the level of customer satisfacti...
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2008
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| Online Access: | http://hdl.handle.net/10356/11013 |
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sg-ntu-dr.10356-110132023-05-19T03:30:04Z Customer satisfaction : case study on CARREFOUR. Koh, Hwee Ming. Tan, Hsu Ping. Bhatnagar, Rohit Nanyang Business School DRNTU::Business::Industries and labor This study is conducted to understand how foreign supermarket companies such as Carrefour are faring in their efforts to achieve customer satisfaction in Singapore. Carrefour is evaluated against the five factors which we believed would contribute towards determining the level of customer satisfaction among its customers. 2008-09-24T07:50:09Z 2008-09-24T07:50:09Z 2000 2000 Final Year Project (FYP) http://hdl.handle.net/10356/11013 Nanyang Technological University application/pdf |
| institution |
Nanyang Technological University |
| building |
NTU Library |
| continent |
Asia |
| country |
Singapore Singapore |
| content_provider |
NTU Library |
| collection |
DR-NTU |
| topic |
DRNTU::Business::Industries and labor |
| spellingShingle |
DRNTU::Business::Industries and labor Koh, Hwee Ming. Tan, Hsu Ping. Customer satisfaction : case study on CARREFOUR. |
| description |
This study is conducted to understand how foreign supermarket companies such as Carrefour are faring in their efforts to achieve customer satisfaction in Singapore. Carrefour is evaluated against the five factors which we believed would contribute towards determining the level of customer satisfaction among its customers. |
| author2 |
Bhatnagar, Rohit |
| author_facet |
Bhatnagar, Rohit Koh, Hwee Ming. Tan, Hsu Ping. |
| format |
Final Year Project |
| author |
Koh, Hwee Ming. Tan, Hsu Ping. |
| author_sort |
Koh, Hwee Ming. |
| title |
Customer satisfaction : case study on CARREFOUR. |
| title_short |
Customer satisfaction : case study on CARREFOUR. |
| title_full |
Customer satisfaction : case study on CARREFOUR. |
| title_fullStr |
Customer satisfaction : case study on CARREFOUR. |
| title_full_unstemmed |
Customer satisfaction : case study on CARREFOUR. |
| title_sort |
customer satisfaction : case study on carrefour. |
| publishDate |
2008 |
| url |
http://hdl.handle.net/10356/11013 |
| _version_ |
1770564564854767616 |