Critical success factors of the CAAS passenger service charge system.

An examination into the success of the Passenger Service Charge System of the Civil Aviation Authority of Sinagpore using the DeLone & McLean's model of success and the CSF methodology.

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Bibliographic Details
Main Authors: Kwek, Wee Heng., Loong, Wei Chuen., Tong, Chih Chong.
Other Authors: Lee, Kenny Kwai Fong
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11037
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Institution: Nanyang Technological University

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