Service quality in supermarkets

Examines the factors affecting the perception of service quality as a result of queue waits in supermarkets.

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Bibliographic Details
Main Authors:	Ang, Li Chia, Oh, April Lay Yen, Yeo, Wanxin
Other Authors:	Murthy, Bvsan
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Business::Marketing::Customer services
Online Access:	http://hdl.handle.net/10356/11159
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-11159
record_format	dspace
spelling	sg-ntu-dr.10356-111592023-05-19T06:24:04Z Service quality in supermarkets Ang, Li Chia Oh, April Lay Yen Yeo, Wanxin Murthy, Bvsan Nanyang Business School DRNTU::Business::Marketing::Customer services Examines the factors affecting the perception of service quality as a result of queue waits in supermarkets. 2008-09-24T07:51:53Z 2008-09-24T07:51:53Z 2000 2000 Final Year Project (FYP) http://hdl.handle.net/10356/11159 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Marketing::Customer services
spellingShingle	DRNTU::Business::Marketing::Customer services Ang, Li Chia Oh, April Lay Yen Yeo, Wanxin Service quality in supermarkets
description	Examines the factors affecting the perception of service quality as a result of queue waits in supermarkets.
author2	Murthy, Bvsan
author_facet	Murthy, Bvsan Ang, Li Chia Oh, April Lay Yen Yeo, Wanxin
format	Final Year Project
author	Ang, Li Chia Oh, April Lay Yen Yeo, Wanxin
author_sort	Ang, Li Chia
title	Service quality in supermarkets
title_short	Service quality in supermarkets
title_full	Service quality in supermarkets
title_fullStr	Service quality in supermarkets
title_full_unstemmed	Service quality in supermarkets
title_sort	service quality in supermarkets
publishDate	2008
url	http://hdl.handle.net/10356/11159
_version_	1770567627780915200

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