Exploratory study on the effectiveness of Internet marketing used in Singapore hotel industry.

This exploratory study seeks to examine the effectiveness of Internet Marketing in the hotel industry in Singapore through analysing the differences between the travel agents expectations of service and hotels’ understanding of those expectations.

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Bibliographic Details
Main Authors: Seng, Diana Peck Wee., Ng, Kevin Tiong Kiat., Ho, Tse Wei.
Other Authors: Leong, Choon Chiang
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11581
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Institution: Nanyang Technological University
Description
Summary:This exploratory study seeks to examine the effectiveness of Internet Marketing in the hotel industry in Singapore through analysing the differences between the travel agents expectations of service and hotels’ understanding of those expectations.