Customer satisfaction in the life insurance industry

Variables that affect the consumers' decision when purchasing their insurance policies and the level of customer satisfaction finally derived from the purchase are being looked in the project.

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Bibliographic Details
Main Authors: Ang, Jenny Poh Khim, Lim, Hwee Cheen, Ow, Hui Chen
Other Authors: Tan, Thomas Tsu Wee
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11679
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-11679
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spelling sg-ntu-dr.10356-116792023-05-19T05:41:34Z Customer satisfaction in the life insurance industry Ang, Jenny Poh Khim Lim, Hwee Cheen Ow, Hui Chen Tan, Thomas Tsu Wee Nanyang Business School DRNTU::Business::Industries and labor Variables that affect the consumers' decision when purchasing their insurance policies and the level of customer satisfaction finally derived from the purchase are being looked in the project. 2008-09-24T07:57:45Z 2008-09-24T07:57:45Z 2001 2001 Final Year Project (FYP) http://hdl.handle.net/10356/11679 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Industries and labor
spellingShingle DRNTU::Business::Industries and labor
Ang, Jenny Poh Khim
Lim, Hwee Cheen
Ow, Hui Chen
Customer satisfaction in the life insurance industry
description Variables that affect the consumers' decision when purchasing their insurance policies and the level of customer satisfaction finally derived from the purchase are being looked in the project.
author2 Tan, Thomas Tsu Wee
author_facet Tan, Thomas Tsu Wee
Ang, Jenny Poh Khim
Lim, Hwee Cheen
Ow, Hui Chen
format Final Year Project
author Ang, Jenny Poh Khim
Lim, Hwee Cheen
Ow, Hui Chen
author_sort Ang, Jenny Poh Khim
title Customer satisfaction in the life insurance industry
title_short Customer satisfaction in the life insurance industry
title_full Customer satisfaction in the life insurance industry
title_fullStr Customer satisfaction in the life insurance industry
title_full_unstemmed Customer satisfaction in the life insurance industry
title_sort customer satisfaction in the life insurance industry
publishDate 2008
url http://hdl.handle.net/10356/11679
_version_ 1770566239780864000