Think you don't need one? Revitalising the Sheraton Butler : a brand revival strategy for a 5-star hotel.

The marketing tool proposed is advertising and the brand icon being the Sheraton Butler. Fusing the research findings from intensive Bulter focus group discussions and guest ethnographic interviews, a foundation was laid in finding that ONE thing about the Bulter Service that will make the Sheraton...

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Bibliographic Details
Main Authors: Boey, Dylan Ming Lon., Sim, Glenys Su Yin.
Other Authors: Lee, Wai Peng
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/1357
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Institution: Nanyang Technological University

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