Personalizing the customization experience : a matching theory of mass customization interfaces and cultural information processing
Mass customization interfaces typically guide consumers through the configuration process in a sequential manner, focusing on one product attribute after the other. What if this standardized customization experience were personalized for consumers on the basis of how they process information? A seri...
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Main Authors: | de Bellis, Emanuel, Hildebrand, Christian, Ito, Kenichi, Herrmann, Andreas, Schmitt, Bernd |
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Other Authors: | School of Social Sciences |
Format: | Article |
Language: | English |
Published: |
2020
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/144836 |
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Institution: | Nanyang Technological University |
Language: | English |
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