The determinants of customers’ intention to use smart lockers for last-mile deliveries

Anchored on the resource matching, perceived value, and transaction cost economics theories, this study analyses the determinants of customers' intention to use smart lockers for last-mile deliveries. Based on stratified sampling, survey data were collected from 230 smart locker users in China...

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Main Authors: Yuen, Kum Fai, Wang, Xueqin, Ma, Fei, Wong, Yiik Diew
其他作者: School of Civil and Environmental Engineering
格式: Article
語言:English
出版: 2021
主題:
在線閱讀:https://hdl.handle.net/10356/152188
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機構: Nanyang Technological University
語言: English