Development of a dine-in food ordering mobile application

• Main Author: Heng, Jannai Yiren
• Other Authors: Muhammad Faeyz Karim
• Format: Final Year Project
• Language: English
• Published: Nanyang Technological University 2022
• Subjects: Engineering::Electrical and electronic engineering::Computer hardware, software and systems
• Online Access: https://hdl.handle.net/10356/158316
• Institution: Nanyang Technological University

This report presents the issue of queues commonly encountered by customers and stallholders at hawker centres. It also highlights and evaluates the existing technologies, such as the Customer Paging System and Self-Ordering Kiosk, used by Singapore’s Food & Beverage (F&B) industry to manage queues more efficiently. This report also covers the implemented solution that has been successfully developed in this project — a Dine-in Food Ordering Mobile Application — to address queues at hawker centres. A network system, which comprises the 3-tier client-server architecture, Hypertext Transfer Protocol (HTTP) and Firebase Cloud Messaging (FCM), was also implemented to enable data communication — such as sending and receiving of food orders — between customers and stallholders using the mobile application on their devices. With the mobile application and network system, stallholders will be able to automate order taking, manage food orders and queues more efficiently and reach out to their customers more easily. Thus, increasing productivity and sales for the stalls.