Port service quality in the supply chain management context

The port industry is a specialised industry and is usually the gateway to many markets involving sea transport. However, there has been a general shift in the roles of the port. Besides the traditional function of being the facilitator, providing of infrastructure and equipment, contemporary ports h...

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Main Author: Poh, Patricia Xiang Qi.
Other Authors: School of Civil and Environmental Engineering
Format: Final Year Project
Language:English
Published: 2012
Subjects:
Online Access:http://hdl.handle.net/10356/49233
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Institution: Nanyang Technological University
Language: English
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spelling sg-ntu-dr.10356-492332023-03-03T17:12:39Z Port service quality in the supply chain management context Poh, Patricia Xiang Qi. School of Civil and Environmental Engineering Thai Van Vinh DRNTU::Engineering::Maritime studies::Maritime management and business The port industry is a specialised industry and is usually the gateway to many markets involving sea transport. However, there has been a general shift in the roles of the port. Besides the traditional function of being the facilitator, providing of infrastructure and equipment, contemporary ports have now been integrated into supply chains. This essentially means that ports are now considered as only an element in a supply chain, instead of a standalone entity. Hence, the standard of performance by the ports has a bearing effect on the rest of the supply chain. Bachelor of Science (Maritime Studies) 2012-05-16T04:08:56Z 2012-05-16T04:08:56Z 2012 2012 Final Year Project (FYP) http://hdl.handle.net/10356/49233 en Nanyang Technological University 109 p. application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
language English
topic DRNTU::Engineering::Maritime studies::Maritime management and business
spellingShingle DRNTU::Engineering::Maritime studies::Maritime management and business
Poh, Patricia Xiang Qi.
Port service quality in the supply chain management context
description The port industry is a specialised industry and is usually the gateway to many markets involving sea transport. However, there has been a general shift in the roles of the port. Besides the traditional function of being the facilitator, providing of infrastructure and equipment, contemporary ports have now been integrated into supply chains. This essentially means that ports are now considered as only an element in a supply chain, instead of a standalone entity. Hence, the standard of performance by the ports has a bearing effect on the rest of the supply chain.
author2 School of Civil and Environmental Engineering
author_facet School of Civil and Environmental Engineering
Poh, Patricia Xiang Qi.
format Final Year Project
author Poh, Patricia Xiang Qi.
author_sort Poh, Patricia Xiang Qi.
title Port service quality in the supply chain management context
title_short Port service quality in the supply chain management context
title_full Port service quality in the supply chain management context
title_fullStr Port service quality in the supply chain management context
title_full_unstemmed Port service quality in the supply chain management context
title_sort port service quality in the supply chain management context
publishDate 2012
url http://hdl.handle.net/10356/49233
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