Port service quality in the supply chain management context

• 主要作者: Poh, Patricia Xiang Qi.
• 其他作者: School of Civil and Environmental Engineering
• 格式: Final Year Project
• 語言: English
• 出版: 2012
• 主題: DRNTU::Engineering::Maritime studies::Maritime management and business
• 在線閱讀: http://hdl.handle.net/10356/49233

The port industry is a specialised industry and is usually the gateway to many markets involving sea transport. However, there has been a general shift in the roles of the port. Besides the traditional function of being the facilitator, providing of infrastructure and equipment, contemporary ports h...