The importance of customer service : a study on the Singapore garment retail industry.
The garment retail industry is getting aggressively competitive since the beginning of the 1990s and would be expected to be more so in the near future. Therefore it is of utmost interest to study what the future holds for these retail establishments. This study attempts to discover both local ga...
Saved in:
Main Authors: | Goh, Soo Hui., Khoo, Ju Liet., Tan, Patrick Hak Pheng. |
---|---|
Other Authors: | Mak Wai Yeong |
Format: | Final Year Project |
Language: | English |
Published: |
2013
|
Subjects: | |
Online Access: | http://hdl.handle.net/10356/51926 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Nanyang Technological University |
Language: | English |
Similar Items
-
Demographic effects on customers’ expectations and perceptions of service quality in Singapore retail banking industry.
by: Khoo, Yin Xue., et al.
Published: (2010) -
Environmental protection & the consumers' role : a study of the retail industry in Singapore
by: Goh, Ee Ping, et al.
Published: (2014) -
Skills development in the vietnamese garment industry: The engagement of the vocational education institutions and industry
by: Tri Tran Quang, et al.
Published: (2020) -
Importance of TQM in the retail industry.
by: Ong, Cindy., et al.
Published: (2008) -
Effectiveness of PDI CSI (customer service inventory) as a screening tool for customer service positions in the local retailing industry.
by: Choy, Ginggi Mun Yee., et al.
Published: (2008)