Competitive strategic and system formulation of after sales service for industrial equipment manufacturers
There is an insufficient coverage of existing strategy to cater the highly personalised nature of industrial equipment in customer's requirement and service delivery. The right after sales service strategy adoption are vital to enable industrial equipment manufacturer maint...
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| Format: | Theses and Dissertations |
| Language: | English |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/54700 |
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| Institution: | Nanyang Technological University |
| Language: | English |