The impact of corporate sustainable management activities on customer satisfaction and loyalty in the port sector : an empirical study on Singapore container port (PSA)’s shipping line customers

• 主要作者: Zhao, Xiwei
• 其他作者: Thai Van Vinh
• 格式: Final Year Project
• 語言: English
• 出版: 2015
• 主題: DRNTU::Engineering::Civil engineering
• 在線閱讀: http://hdl.handle.net/10356/65826

Corporate sustainability has been gaining popularity in the past years both in the academia and industry. With various researches done in different industries about corporate sustainability, there is a lack of such research in the port sector. This paper aims to study the relationship between corpor...