The impact of corporate sustainable management activities on customer satisfaction and loyalty in the port sector : an empirical study on Singapore container port (PSA)’s shipping line customers

• Main Author: Zhao, Xiwei
• Other Authors: Thai Van Vinh
• Format: Final Year Project
• Language: English
• Published: 2015
• Subjects: DRNTU::Engineering::Civil engineering
• Online Access: http://hdl.handle.net/10356/65826
• Institution: Nanyang Technological University

Corporate sustainability has been gaining popularity in the past years both in the academia and industry. With various researches done in different industries about corporate sustainability, there is a lack of such research in the port sector. This paper aims to study the relationship between corpor...