The impact of corporate sustainable management activities on customer satisfaction and loyalty in the port sector : an empirical study on Singapore container port (PSA)’s shipping line customers

• المؤلف الرئيسي: Zhao, Xiwei
• مؤلفون آخرون: Thai Van Vinh
• التنسيق: Final Year Project
• اللغة: English
• منشور في: 2015
• الموضوعات: DRNTU::Engineering::Civil engineering
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/65826

Corporate sustainability has been gaining popularity in the past years both in the academia and industry. With various researches done in different industries about corporate sustainability, there is a lack of such research in the port sector. This paper aims to study the relationship between corpor...