Using repertory grid technique to identify constructs consumers use when evaluating business-to-consumer websites.

To elicit a set of constructs which consumers consider imperative for a website to be effective. We examine consumers’ experience using the Repertory Grid (RepGrid). The RepGrid aids in elicitating constructs that are found in the experiences of consumers.Results can facilitate designers in building...

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Main Authors: Chng, Yi Qun., Ong, Kai Ling., Chan, Helen.
Other Authors: Tung, Lai Lai
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9089
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-9089
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spelling sg-ntu-dr.10356-90892023-05-19T03:30:02Z Using repertory grid technique to identify constructs consumers use when evaluating business-to-consumer websites. Chng, Yi Qun. Ong, Kai Ling. Chan, Helen. Tung, Lai Lai Nanyang Business School DRNTU::Business::Information technology::Electronic commerce To elicit a set of constructs which consumers consider imperative for a website to be effective. We examine consumers’ experience using the Repertory Grid (RepGrid). The RepGrid aids in elicitating constructs that are found in the experiences of consumers.Results can facilitate designers in building a more effective B2C website. 2008-09-24T07:28:29Z 2008-09-24T07:28:29Z 2003 2003 Final Year Project (FYP) http://hdl.handle.net/10356/9089 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Information technology::Electronic commerce
spellingShingle DRNTU::Business::Information technology::Electronic commerce
Chng, Yi Qun.
Ong, Kai Ling.
Chan, Helen.
Using repertory grid technique to identify constructs consumers use when evaluating business-to-consumer websites.
description To elicit a set of constructs which consumers consider imperative for a website to be effective. We examine consumers’ experience using the Repertory Grid (RepGrid). The RepGrid aids in elicitating constructs that are found in the experiences of consumers.Results can facilitate designers in building a more effective B2C website.
author2 Tung, Lai Lai
author_facet Tung, Lai Lai
Chng, Yi Qun.
Ong, Kai Ling.
Chan, Helen.
format Final Year Project
author Chng, Yi Qun.
Ong, Kai Ling.
Chan, Helen.
author_sort Chng, Yi Qun.
title Using repertory grid technique to identify constructs consumers use when evaluating business-to-consumer websites.
title_short Using repertory grid technique to identify constructs consumers use when evaluating business-to-consumer websites.
title_full Using repertory grid technique to identify constructs consumers use when evaluating business-to-consumer websites.
title_fullStr Using repertory grid technique to identify constructs consumers use when evaluating business-to-consumer websites.
title_full_unstemmed Using repertory grid technique to identify constructs consumers use when evaluating business-to-consumer websites.
title_sort using repertory grid technique to identify constructs consumers use when evaluating business-to-consumer websites.
publishDate 2008
url http://hdl.handle.net/10356/9089
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