Total Quality Management : the Multi-Step Model to TQM.

Total Quality Management : the Multi-Step Model to TQM.

Recent trends like globalization and innovation have made organizations more quality focused in order to satisfy customers' expectations and stay competitive in this ever changing global market. As such, Total Quality Management (TQM) has evolved as a specialty niche in the past to a mangement...

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Main Authors: Chen, Eik Fang., Lim, Hui Buay., Low, Bianca Jun Yi.
Other Authors: Lee, Pui Mun
Format: Final Year Project
Published: 2008
Subjects:
DRNTU::Business::Management::Total quality management
Online Access:http://hdl.handle.net/10356/9724
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-9724
record_format dspace
spelling sg-ntu-dr.10356-97242023-05-19T06:24:07Z Total Quality Management : the Multi-Step Model to TQM. Chen, Eik Fang. Lim, Hui Buay. Low, Bianca Jun Yi. Lee, Pui Mun Nanyang Business School DRNTU::Business::Management::Total quality management Recent trends like globalization and innovation have made organizations more quality focused in order to satisfy customers' expectations and stay competitive in this ever changing global market. As such, Total Quality Management (TQM) has evolved as a specialty niche in the past to a mangement requirement of today in most organizations. The Multi-Step Model to TQM, proposed by our supervisor, focuses on the levels of TQM and organizational performance. 2008-09-24T07:35:28Z 2008-09-24T07:35:28Z 2005 2005 Final Year Project (FYP) http://hdl.handle.net/10356/9724 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Management::Total quality management
spellingShingle DRNTU::Business::Management::Total quality management
Chen, Eik Fang.
Lim, Hui Buay.
Low, Bianca Jun Yi.
Total Quality Management : the Multi-Step Model to TQM.
description Recent trends like globalization and innovation have made organizations more quality focused in order to satisfy customers' expectations and stay competitive in this ever changing global market. As such, Total Quality Management (TQM) has evolved as a specialty niche in the past to a mangement requirement of today in most organizations. The Multi-Step Model to TQM, proposed by our supervisor, focuses on the levels of TQM and organizational performance.
author2 Lee, Pui Mun
author_facet Lee, Pui Mun
Chen, Eik Fang.
Lim, Hui Buay.
Low, Bianca Jun Yi.
format Final Year Project
author Chen, Eik Fang.
Lim, Hui Buay.
Low, Bianca Jun Yi.
author_sort Chen, Eik Fang.
title Total Quality Management : the Multi-Step Model to TQM.
title_short Total Quality Management : the Multi-Step Model to TQM.
title_full Total Quality Management : the Multi-Step Model to TQM.
title_fullStr Total Quality Management : the Multi-Step Model to TQM.
title_full_unstemmed Total Quality Management : the Multi-Step Model to TQM.
title_sort total quality management : the multi-step model to tqm.
publishDate 2008
url http://hdl.handle.net/10356/9724
_version_ 1770566402625765376

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