Effects of assurance on high assurance knowledge consumers' behaviors.

In this study, we examine the value and the communication of different assurance levels to consumers possessing different levels of assurance knowledge, purchasing from retailers of different levels of business reputation and also, determines if the better communication of different assurance level...

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Bibliographic Details
Main Authors: Ho, Stefanie Ying., Teh, Simin., Liu, Yiling.
Other Authors: Low, Kin Yew
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9786
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Institution: Nanyang Technological University
Description
Summary:In this study, we examine the value and the communication of different assurance levels to consumers possessing different levels of assurance knowledge, purchasing from retailers of different levels of business reputation and also, determines if the better communication of different assurance level affects consumers’ purchase intentions.