Uncertain performance expectations in satisfaction models for services
Research Paper Series (National University of Singapore. Faculty of Business Administration); 1999-015
محفوظ في:
| المؤلفون الرئيسيون: | , , |
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| مؤلفون آخرون: | |
| التنسيق: | Working Paper/Technical Report |
| منشور في: |
2018
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| الوصول للمادة أونلاين: | http://scholarbank.nus.edu.sg/handle/10635/140299 |
| الوسوم: |
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| المؤسسة: | National University of Singapore |
| id |
sg-nus-scholar.10635-140299 |
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dspace |
| spelling |
sg-nus-scholar.10635-1402992024-11-12T01:08:14Z Uncertain performance expectations in satisfaction models for services Wirtz, Jochen Chua, Diana Tan, Rachel Lu Pheng MARKETING Research Paper Series (National University of Singapore. Faculty of Business Administration); 1999-015 1-32 2018-04-19T03:34:38Z 2018-04-19T03:34:38Z 1999-03 Working Paper/Technical Report Wirtz, Jochen, Chua, Diana, Tan, Rachel Lu Pheng (1999-03). Uncertain performance expectations in satisfaction models for services. Research Paper Series (National University of Singapore. Faculty of Business Administration); 1999-015 : 1-32. ScholarBank@NUS Repository. http://scholarbank.nus.edu.sg/handle/10635/140299 Research Paper Series; 1999-015 |
| institution |
National University of Singapore |
| building |
NUS Library |
| continent |
Asia |
| country |
Singapore Singapore |
| content_provider |
NUS Library |
| collection |
ScholarBank@NUS |
| description |
Research Paper Series (National University of Singapore. Faculty of Business Administration); 1999-015 |
| author2 |
MARKETING |
| author_facet |
MARKETING Wirtz, Jochen Chua, Diana Tan, Rachel Lu Pheng |
| format |
Working Paper/Technical Report |
| author |
Wirtz, Jochen Chua, Diana Tan, Rachel Lu Pheng |
| spellingShingle |
Wirtz, Jochen Chua, Diana Tan, Rachel Lu Pheng Uncertain performance expectations in satisfaction models for services |
| author_sort |
Wirtz, Jochen |
| title |
Uncertain performance expectations in satisfaction models for services |
| title_short |
Uncertain performance expectations in satisfaction models for services |
| title_full |
Uncertain performance expectations in satisfaction models for services |
| title_fullStr |
Uncertain performance expectations in satisfaction models for services |
| title_full_unstemmed |
Uncertain performance expectations in satisfaction models for services |
| title_sort |
uncertain performance expectations in satisfaction models for services |
| publishDate |
2018 |
| url |
http://scholarbank.nus.edu.sg/handle/10635/140299 |
| _version_ |
1821197488878518272 |