Managing Service Employees: Literature Review, Expert Opinions, and Research Directions

10.1080/02642069.2016.1278432

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Bibliographic Details
Main Authors: Jochen Wirtz, Christina Jerger
Other Authors: MARKETING
Format: Article
Published: Taylor & Francis 2018
Online Access:http://scholarbank.nus.edu.sg/handle/10635/140977
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Institution: National University of Singapore
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