Managing Service Employees: Literature Review, Expert Opinions, and Research Directions
10.1080/02642069.2016.1278432
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Main Authors: | Jochen Wirtz, Christina Jerger |
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Other Authors: | MARKETING |
Format: | Article |
Published: |
Taylor & Francis
2018
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Online Access: | http://scholarbank.nus.edu.sg/handle/10635/140977 |
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Institution: | National University of Singapore |
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