Cost-effective service excellence

10.1007/s11747-017-0560-7

Saved in:

Bibliographic Details
Main Authors:	Wirtz J., Zeithaml V.
Other Authors:	MARKETING
Format:	Article
Published:	Springer New York LLC 2020
Online Access:	https://scholarbank.nus.edu.sg/handle/10635/175142
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	National University of Singapore

id	sg-nus-scholar.10635-175142
record_format	dspace
spelling	sg-nus-scholar.10635-1751422024-04-25T00:43:05Z Cost-effective service excellence Wirtz J. Zeithaml V. MARKETING 10.1007/s11747-017-0560-7 Journal of the Academy of Marketing Science 46 1 59-80 2020-09-09T04:14:53Z 2020-09-09T04:14:53Z 2018 Article Wirtz J., Zeithaml V. (2018). Cost-effective service excellence. Journal of the Academy of Marketing Science 46 (1) : 59-80. ScholarBank@NUS Repository. https://doi.org/10.1007/s11747-017-0560-7 0092-0703 https://scholarbank.nus.edu.sg/handle/10635/175142 Springer New York LLC Unpaywall 20200831
institution	National University of Singapore
building	NUS Library
continent	Asia
country	Singapore Singapore
content_provider	NUS Library
collection	ScholarBank@NUS
description	10.1007/s11747-017-0560-7
author2	MARKETING
author_facet	MARKETING Wirtz J. Zeithaml V.
format	Article
author	Wirtz J. Zeithaml V.
spellingShingle	Wirtz J. Zeithaml V. Cost-effective service excellence
author_sort	Wirtz J.
title	Cost-effective service excellence
title_short	Cost-effective service excellence
title_full	Cost-effective service excellence
title_fullStr	Cost-effective service excellence
title_full_unstemmed	Cost-effective service excellence
title_sort	cost-effective service excellence
publisher	Springer New York LLC
publishDate	2020
url	https://scholarbank.nus.edu.sg/handle/10635/175142
_version_	1800914344762933248

Similar Items