How Does Firm Scope Depend on Customer Switching Costs? Evidence from Mobile Telecommunications Markets

10.1287/mnsc.2020.3913

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Bibliographic Details
Main Authors:	Abolfathi, Niloofar, Santamaria, Simone, William, Charles
Other Authors:	STRATEGY AND POLICY
Format:	Article
Published:	Institute for Operations Research and the Management Sciences (INFORMS) 2021
Online Access:	https://scholarbank.nus.edu.sg/handle/10635/195350
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Institution:	National University of Singapore

id	sg-nus-scholar.10635-195350
record_format	dspace
spelling	sg-nus-scholar.10635-1953502024-04-03T00:30:14Z How Does Firm Scope Depend on Customer Switching Costs? Evidence from Mobile Telecommunications Markets Abolfathi, Niloofar Santamaria, Simone William, Charles STRATEGY AND POLICY 10.1287/mnsc.2020.3913 Management Science 2021-07-28T01:36:24Z 2021-07-28T01:36:24Z 2021-03-25 2021-07-27T10:01:36Z Article Abolfathi, Niloofar, Santamaria, Simone, William, Charles (2021-03-25). How Does Firm Scope Depend on Customer Switching Costs? Evidence from Mobile Telecommunications Markets. Management Science. ScholarBank@NUS Repository. https://doi.org/10.1287/mnsc.2020.3913 00251909 15265501 https://scholarbank.nus.edu.sg/handle/10635/195350 Institute for Operations Research and the Management Sciences (INFORMS) Elements
institution	National University of Singapore
building	NUS Library
continent	Asia
country	Singapore Singapore
content_provider	NUS Library
collection	ScholarBank@NUS
description	10.1287/mnsc.2020.3913
author2	STRATEGY AND POLICY
author_facet	STRATEGY AND POLICY Abolfathi, Niloofar Santamaria, Simone William, Charles
format	Article
author	Abolfathi, Niloofar Santamaria, Simone William, Charles
spellingShingle	Abolfathi, Niloofar Santamaria, Simone William, Charles How Does Firm Scope Depend on Customer Switching Costs? Evidence from Mobile Telecommunications Markets
author_sort	Abolfathi, Niloofar
title	How Does Firm Scope Depend on Customer Switching Costs? Evidence from Mobile Telecommunications Markets
title_short	How Does Firm Scope Depend on Customer Switching Costs? Evidence from Mobile Telecommunications Markets
title_full	How Does Firm Scope Depend on Customer Switching Costs? Evidence from Mobile Telecommunications Markets
title_fullStr	How Does Firm Scope Depend on Customer Switching Costs? Evidence from Mobile Telecommunications Markets
title_full_unstemmed	How Does Firm Scope Depend on Customer Switching Costs? Evidence from Mobile Telecommunications Markets
title_sort	how does firm scope depend on customer switching costs? evidence from mobile telecommunications markets
publisher	Institute for Operations Research and the Management Sciences (INFORMS)
publishDate	2021
url	https://scholarbank.nus.edu.sg/handle/10635/195350
_version_	1795301522378063872

How Does Firm Scope Depend on Customer Switching Costs? Evidence from Mobile Telecommunications Markets

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