Ethical considerations of service organizations in the information age

Ethical considerations of service organizations in the information age

10.1080/02642069.2024.2353613

Saved in:

Bibliographic Details
Main Authors:	Mark Anthony Camilleri, lina zhong, Mark Scott Rosenbaum, Jochen Wirtz
Other Authors:	DEAN'S OFFICE (BIZ)
Format:	Article
Published:	Taylor & Francis 2024
Online Access:	https://scholarbank.nus.edu.sg/handle/10635/249631
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	National University of Singapore

Similar Items

Ethical considerations toward protestware
by: CHEONG, Marc, et al.
Published: (2024)

Ethics in billboard advertising: The role of ethical considerations in management decisions
by: Lu, Andrew James, et al.
Published: (2011)

Advertising in the Philippines: Some Ethical Consideration
by: Gorospe, Vitaliano R.
Published: (1964)

Ethical Considerations in Shaping the Police Force
by: Sarah Jane Toledano
Published: (2018)

Ethical considerations for Facebook's news feed algorithm
by: Tan, Xenia Yin Rue
Published: (2018)

Therapy with fibrinogen concentrate: Clinical and ethical considerations
by: Benno Von Bormann, et al.
Published: (2018)

Guidelines and ethical considerations for assessment center operations
by: RUPP, Deborah E., et al.
Published: (2015)

Ethical considerations of using narrative to communicate science
by: Dahlstrom, Michael F., et al.
Published: (2013)

Ethical considerations for artificial intelligence in educational assessments
by: LIM MING SOON TRISTAN,, et al.
Published: (2023)

Growth of the service sector in Asia
by: Wirtz, Jochen
Published: (2018)

Documenting ethical considerations in open source AI models
by: GAO, Haoyu, et al.
Published: (2024)

Ethical considerations in quantum technologies in applied surveillance and privacy
by: Neo, Javen Kok Seng
Published: (2021)

Ethical and Philosophical Consideration of the Dual-Use Dilemma in the Biological Sciences
by: Miller, Seumas, et al.
Published: (2017)

IMI – Industry guidelines and ethical considerations for Myopia control report
by: Jones, L., et al.
Published: (2021)

Emerging neurobiological treatments of addiction: Ethical and public policy considerations
by: Carter, A., et al.
Published: (2016)

How intelligent automation, service robots, and AI will reshape service products and their delivery
by: Wirtz, Jochen, et al.
Published: (2023)

Street-based corruption in the Philippines: Motives, ethical considerations and organizational context
by: Nolasco, Liberty, et al.
Published: (2014)

Global report on preterm birth and stillbirth (6 of 7): Ethical considerations
by: Kelley, M, et al.
Published: (2020)

The Perfect Moral Storm: Diverse Ethical Considerations in the COVID-19 Pandemic
by: Xafis, V, et al.
Published: (2022)

Putting the "service" into B2B marketing: key developments in service research and their relevance for B2B
by: Wirtz, Jochen, et al.
Published: (2023)

Services Marketing People, Technology, Strategy
by: WIRTZ,JOCHEN, et al.
Published: (2019)

Development of a service quality measurement scale for airline passenger services
by: Wirtz, Jochen, et al.
Published: (2018)

Research Ethics Systems: Lessons from a Comparison between NGO Ethics Guidelines and University Ethics Procedures
by: Mark Peter Capaldi
Published: (2022)

Ethical considerations in malaria research proposal review: Empirical evidence from 114 proposals submitted to an Ethics Committee in Thailand
by: Pornpimon Adams, et al.
Published: (2018)

Ethical considerations in malaria research proposal review: empirical evidence from 114 proposals submitted to an Ethics Committee in Thailand
by: Pornpimon Adams, et al.
Published: (2017)

Consumer cheating on service guarantees : an experimental study
by: Wirtz, Jochen, et al.
Published: (2018)

Ethical considerations when caring for the older adults: a review of the international research
by: Nguyễn, Tuấn Vinh, et al.
Published: (2020)

Ethics and regulatory considerations for the clinical translation of somatic cell human epigenetic editing
by: Zeps, Nikolajs, et al.
Published: (2022)

Corporate digital responsibility (CDR) in the age of AI: implications for interactive marketing
by: Kunz, Werner H, et al.
Published: (2023)

Managing Service Employees: Literature Review, Expert Opinions, and Research Directions
by: Jochen Wirtz, et al.
Published: (2018)

Designing service guarantees : is full satisfaction the best you can guarantee
by: Wirtz, Jochen, et al.
Published: (2018)

Reducing halo in satisfaction measures of service attributes
by: Wirtz, Jochen, et al.
Published: (2018)

Determinants of consumer cheating on service guarantees : results from three experimental studies
by: Wirtz, Jochen, et al.
Published: (2018)

The role of pre-consumption affect in post-purchase evaluations of services - an experimental investigation
by: Wirtz, Jochen, et al.
Published: (2018)

Consumer responses to compensation, speed of recovery and apology after a service failure
by: Wirtz, Jochen, et al.
Published: (2018)

Book review: Peter H. Spader: Scheler's ethical personalism: Its logic, development and promise
by: Dacela, Mark Anthony L.
Published: (2008)

Creating strong media organizations in the new information age
by: Kobayashi, Akiyoshi
Published: (2008)

Creating strong media organizations in the new information age
by: Rajshekhar, Sunil
Published: (2008)

Singapore Airlines : what it takes to sustain service excellence - a senior management perspective
by: Wirtz, Jochen, et al.
Published: (2018)

Ethics, rule of law and pandemic responses
by: FINDLAY, Mark
Published: (2020)