Construction of trust beliefs through response to online negative product review: A justice perspective
ICIS 2010 Proceedings - Thirty First International Conference on Information Systems
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2013
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sg-nus-scholar.10635-426822015-02-18T16:20:07Z Construction of trust beliefs through response to online negative product review: A justice perspective Chen, J. Xu, Y. Huang, P. INFORMATION SYSTEMS Electronic commerce Justice perceptions Negative product review Online trust Service recovery User-generated content ICIS 2010 Proceedings - Thirty First International Conference on Information Systems 2013-07-11T10:15:30Z 2013-07-11T10:15:30Z 2010 Conference Paper Chen, J.,Xu, Y.,Huang, P. (2010). Construction of trust beliefs through response to online negative product review: A justice perspective. ICIS 2010 Proceedings - Thirty First International Conference on Information Systems. ScholarBank@NUS Repository. 9780615418988 http://scholarbank.nus.edu.sg/handle/10635/42682 NOT_IN_WOS Scopus |
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National University of Singapore |
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Singapore |
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Electronic commerce Justice perceptions Negative product review Online trust Service recovery User-generated content |
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Electronic commerce Justice perceptions Negative product review Online trust Service recovery User-generated content Chen, J. Xu, Y. Huang, P. Construction of trust beliefs through response to online negative product review: A justice perspective |
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ICIS 2010 Proceedings - Thirty First International Conference on Information Systems |
author2 |
INFORMATION SYSTEMS |
author_facet |
INFORMATION SYSTEMS Chen, J. Xu, Y. Huang, P. |
format |
Conference or Workshop Item |
author |
Chen, J. Xu, Y. Huang, P. |
author_sort |
Chen, J. |
title |
Construction of trust beliefs through response to online negative product review: A justice perspective |
title_short |
Construction of trust beliefs through response to online negative product review: A justice perspective |
title_full |
Construction of trust beliefs through response to online negative product review: A justice perspective |
title_fullStr |
Construction of trust beliefs through response to online negative product review: A justice perspective |
title_full_unstemmed |
Construction of trust beliefs through response to online negative product review: A justice perspective |
title_sort |
construction of trust beliefs through response to online negative product review: a justice perspective |
publishDate |
2013 |
url |
http://scholarbank.nus.edu.sg/handle/10635/42682 |
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1681082657398587392 |