Construction of trust beliefs through response to online negative product review: A justice perspective

ICIS 2010 Proceedings - Thirty First International Conference on Information Systems

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Bibliographic Details
Main Authors: Chen, J., Xu, Y., Huang, P.
Other Authors: INFORMATION SYSTEMS
Format: Conference or Workshop Item
Published: 2013
Subjects:
Online Access:http://scholarbank.nus.edu.sg/handle/10635/42682
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Institution: National University of Singapore
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spelling sg-nus-scholar.10635-426822015-02-18T16:20:07Z Construction of trust beliefs through response to online negative product review: A justice perspective Chen, J. Xu, Y. Huang, P. INFORMATION SYSTEMS Electronic commerce Justice perceptions Negative product review Online trust Service recovery User-generated content ICIS 2010 Proceedings - Thirty First International Conference on Information Systems 2013-07-11T10:15:30Z 2013-07-11T10:15:30Z 2010 Conference Paper Chen, J.,Xu, Y.,Huang, P. (2010). Construction of trust beliefs through response to online negative product review: A justice perspective. ICIS 2010 Proceedings - Thirty First International Conference on Information Systems. ScholarBank@NUS Repository. 9780615418988 http://scholarbank.nus.edu.sg/handle/10635/42682 NOT_IN_WOS Scopus
institution National University of Singapore
building NUS Library
country Singapore
collection ScholarBank@NUS
topic Electronic commerce
Justice perceptions
Negative product review
Online trust
Service recovery
User-generated content
spellingShingle Electronic commerce
Justice perceptions
Negative product review
Online trust
Service recovery
User-generated content
Chen, J.
Xu, Y.
Huang, P.
Construction of trust beliefs through response to online negative product review: A justice perspective
description ICIS 2010 Proceedings - Thirty First International Conference on Information Systems
author2 INFORMATION SYSTEMS
author_facet INFORMATION SYSTEMS
Chen, J.
Xu, Y.
Huang, P.
format Conference or Workshop Item
author Chen, J.
Xu, Y.
Huang, P.
author_sort Chen, J.
title Construction of trust beliefs through response to online negative product review: A justice perspective
title_short Construction of trust beliefs through response to online negative product review: A justice perspective
title_full Construction of trust beliefs through response to online negative product review: A justice perspective
title_fullStr Construction of trust beliefs through response to online negative product review: A justice perspective
title_full_unstemmed Construction of trust beliefs through response to online negative product review: A justice perspective
title_sort construction of trust beliefs through response to online negative product review: a justice perspective
publishDate 2013
url http://scholarbank.nus.edu.sg/handle/10635/42682
_version_ 1681082657398587392