Benefits of providing amenities to impatient waiting customers

10.1016/S0305-0548(02)00142-9

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Bibliographic Details
Main Authors: Ou, J., Rao, B.M.
Other Authors: DECISION SCIENCES
Format: Article
Published: 2013
Subjects:
Online Access:http://scholarbank.nus.edu.sg/handle/10635/43956
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Institution: National University of Singapore
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spelling sg-nus-scholar.10635-439562023-10-30T22:26:08Z Benefits of providing amenities to impatient waiting customers Ou, J. Rao, B.M. DECISION SCIENCES Amenities Impatient customers Reneging Waiting lines 10.1016/S0305-0548(02)00142-9 Computers and Operations Research 30 14 2211-2225 CMORA 2013-10-09T03:23:10Z 2013-10-09T03:23:10Z 2003 Article Ou, J., Rao, B.M. (2003). Benefits of providing amenities to impatient waiting customers. Computers and Operations Research 30 (14) : 2211-2225. ScholarBank@NUS Repository. https://doi.org/10.1016/S0305-0548(02)00142-9 03050548 http://scholarbank.nus.edu.sg/handle/10635/43956 000184506100008 Scopus
institution National University of Singapore
building NUS Library
continent Asia
country Singapore
Singapore
content_provider NUS Library
collection ScholarBank@NUS
topic Amenities
Impatient customers
Reneging
Waiting lines
spellingShingle Amenities
Impatient customers
Reneging
Waiting lines
Ou, J.
Rao, B.M.
Benefits of providing amenities to impatient waiting customers
description 10.1016/S0305-0548(02)00142-9
author2 DECISION SCIENCES
author_facet DECISION SCIENCES
Ou, J.
Rao, B.M.
format Article
author Ou, J.
Rao, B.M.
author_sort Ou, J.
title Benefits of providing amenities to impatient waiting customers
title_short Benefits of providing amenities to impatient waiting customers
title_full Benefits of providing amenities to impatient waiting customers
title_fullStr Benefits of providing amenities to impatient waiting customers
title_full_unstemmed Benefits of providing amenities to impatient waiting customers
title_sort benefits of providing amenities to impatient waiting customers
publishDate 2013
url http://scholarbank.nus.edu.sg/handle/10635/43956
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