Benefits of providing amenities to impatient waiting customers
10.1016/S0305-0548(02)00142-9
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Main Authors: | Ou, J., Rao, B.M. |
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Other Authors: | DECISION SCIENCES |
Format: | Article |
Published: |
2013
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Subjects: | |
Online Access: | http://scholarbank.nus.edu.sg/handle/10635/43956 |
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Institution: | National University of Singapore |
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