Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm

Journal of Business Research

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Bibliographic Details
Main Authors:	Wirtz, J., Bateson, J.E.G.
Other Authors:	MARKETING
Format:	Article
Published:	2013
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/45096
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Institution:	National University of Singapore

id	sg-nus-scholar.10635-45096
record_format	dspace
spelling	sg-nus-scholar.10635-450962015-01-06T09:44:46Z Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm Wirtz, J. Bateson, J.E.G. MARKETING Journal of Business Research 44 1 55-66 JBRED 2013-10-10T05:28:56Z 2013-10-10T05:28:56Z 1999 Article Wirtz, J.,Bateson, J.E.G. (1999). Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm. Journal of Business Research 44 (1) : 55-66. ScholarBank@NUS Repository. 01482963 http://scholarbank.nus.edu.sg/handle/10635/45096 NOT_IN_WOS Scopus
institution	National University of Singapore
building	NUS Library
country	Singapore
collection	ScholarBank@NUS
description	Journal of Business Research
author2	MARKETING
author_facet	MARKETING Wirtz, J. Bateson, J.E.G.
format	Article
author	Wirtz, J. Bateson, J.E.G.
spellingShingle	Wirtz, J. Bateson, J.E.G. Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm
author_sort	Wirtz, J.
title	Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm
title_short	Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm
title_full	Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm
title_fullStr	Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm
title_full_unstemmed	Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm
title_sort	consumer satisfaction with services: integrating the environment perspective in services marketing into the traditional disconfirmation paradigm
publishDate	2013
url	http://scholarbank.nus.edu.sg/handle/10635/45096
_version_	1681083019609243648

Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm

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