Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigm
Journal of Business Research
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| Main Authors: | , |
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| Other Authors: | |
| Format: | Article |
| Published: |
2013
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| Online Access: | http://scholarbank.nus.edu.sg/handle/10635/45096 |
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| Institution: | National University of Singapore |