Human-centered artificial intelligence: Creating a better customer experience In the banking sector
Changes in technology have shaped how corporate and retail businesses have evolved, and customers’ preferences have rapidly changed along with them. The advent of smart digital devices and social media has shaped how consumers interact and transact with their financial institutions over the past two...
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2022
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| Online Access: | https://ink.library.smu.edu.sg/etd_coll/401 |
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| Institution: | Singapore Management University |
| Language: | English |