Customer Satisfaction Index of Singapore: Executive Summary 2009
Since 2007, customer satisfaction from the consumption of products and services in 8 key economic sectors of Singapore were measured and scores released annually through the Customer Satisfaction Index of Singapore (CSISG). Currently the CSISG is undergoing a transition from an annual to quarterly r...
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Main Author: | Institute of Service Excellence, SMU |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2010
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/ises_research/4 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1004&context=ises_research |
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Institution: | Singapore Management University |
Language: | English |
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