Customer Satisfaction Index of Singapore 2011: Q3 Results
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. Currently in its fifth year of measurement, the CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore...
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Main Author: | Institute of Service Excellence, SMU |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2011
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Online Access: | https://ink.library.smu.edu.sg/ises_research/39 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1010&context=ises_research |
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Institution: | Singapore Management University |
Language: | English |
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