Customer Satisfaction Index of Singapore 2011: Q3 Results

• المؤلف الرئيسي: Institute of Service Excellence, SMU
• التنسيق: text
• اللغة: English
• منشور في: Institutional Knowledge at Singapore Management University 2011
• الموضوعات: Asian Studies; Hospitality Administration and Management; Sales and Merchandising
• الوصول للمادة أونلاين: https://ink.library.smu.edu.sg/ises_research/39; https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1010&context=ises_research
• المؤسسة: Singapore Management University

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. Currently in its fifth year of measurement, the CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore...