Organizational memory influences new product success
Prior research on the impact of organizational memory on new product success has divergent perspectives. Such inconsistency has accrued mainly from not considering memory's multifaceted aspects, which interact with specific project characteristics. This paper tries to sort out this paradox by p...
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2008
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sg-smu-ink.lkcsb_research-39322010-10-18T02:36:04Z Organizational memory influences new product success CHANG, Dae Ryun Prior research on the impact of organizational memory on new product success has divergent perspectives. Such inconsistency has accrued mainly from not considering memory's multifaceted aspects, which interact with specific project characteristics. This paper tries to sort out this paradox by proposing that project innovativeness moderates the relationship among variables of organizational memory and new product success. An empirical study of 169 NPD projects of Korean manufacturing firms finds that memory sharing and the use of external information and formal procedures enhance new product success, whereas organizational memory has no effect. Project innovativeness is found to moderate memory's effect, despite some tradeoffs. As innovativeness increases, the effect of organizational memory and use of external information become stronger whereas the effect of memory sharing and use of formal procedures weaken. This suggests that firms must activate organizational memory more carefully according to project characteristics and the memory level to maximize its positive effects. 2008-01-01T08:00:00Z text https://ink.library.smu.edu.sg/lkcsb_research/2933 info:doi/10.1016/j.jbusres.2006.05.005 https://doi.org/10.1016/j.jbusres.2006.05.005 Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Organizational memory Memory sharing External information Formal procedures Project innovativeness New product success Marketing Sales and Merchandising |
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Organizational memory Memory sharing External information Formal procedures Project innovativeness New product success Marketing Sales and Merchandising CHANG, Dae Ryun Organizational memory influences new product success |
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Prior research on the impact of organizational memory on new product success has divergent perspectives. Such inconsistency has accrued mainly from not considering memory's multifaceted aspects, which interact with specific project characteristics. This paper tries to sort out this paradox by proposing that project innovativeness moderates the relationship among variables of organizational memory and new product success. An empirical study of 169 NPD projects of Korean manufacturing firms finds that memory sharing and the use of external information and formal procedures enhance new product success, whereas organizational memory has no effect. Project innovativeness is found to moderate memory's effect, despite some tradeoffs. As innovativeness increases, the effect of organizational memory and use of external information become stronger whereas the effect of memory sharing and use of formal procedures weaken. This suggests that firms must activate organizational memory more carefully according to project characteristics and the memory level to maximize its positive effects. |
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CHANG, Dae Ryun |
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CHANG, Dae Ryun |
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CHANG, Dae Ryun |
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Organizational memory influences new product success |
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Organizational memory influences new product success |
title_full |
Organizational memory influences new product success |
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Organizational memory influences new product success |
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Organizational memory influences new product success |
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organizational memory influences new product success |
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Institutional Knowledge at Singapore Management University |
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2008 |
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https://ink.library.smu.edu.sg/lkcsb_research/2933 https://doi.org/10.1016/j.jbusres.2006.05.005 |
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