A Universal Appointment Rule In the Presence of No-Shows and Walk-Ins

A Universal Appointment Rule In the Presence of No-Shows and Walk-Ins

This study introduces a universal “Dome” appointment rule that can be parameterized through a planning constant for different clinics characterized by the environmental factors—no-shows, walk-ins, number of appointments per session, variability of service times, and cost of doctor's time to pat...

Full description

Saved in:
Bibliographic Details
Main Authors: Cayirli, Tugba, YANG, Kum Khiong, QUEK, Ser Aik
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2012
Subjects:
healthcare
appointment scheduling
simulation
nonlinear regression
Operations and Supply Chain Management
Online Access:https://ink.library.smu.edu.sg/lkcsb_research/3140
https://doi.org/10.1111/j.1937-5956.2011.01297.x
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/lkcsb_research/3140
https://doi.org/10.1111/j.1937-5956.2011.01297.x

Similar Items