A Universal Appointment Rule In the Presence of No-Shows and Walk-Ins
This study introduces a universal “Dome” appointment rule that can be parameterized through a planning constant for different clinics characterized by the environmental factors—no-shows, walk-ins, number of appointments per session, variability of service times, and cost of doctor's time to pat...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2012
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/3140 https://doi.org/10.1111/j.1937-5956.2011.01297.x |
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| Institution: | Singapore Management University |
| Language: | English |