Emotion Management in Radical Change: A Preliminary Study of Earthquake Power Restoration

• Main Authors: HAFSI, Taieb, Liang, XU, LIN, Wenjing, YU, Kangxiong, YAN, Li
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2010
• Subjects: crisis; emotional capacity; strategic management; emotion management; Asian Studies; Leadership Studies; Strategic Management Policy
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/3805; https://ink.library.smu.edu.sg/context/lkcsb_research/article/4802/viewcontent/YanL2010EmotionMgtASAC.pdf
• Institution: Singapore Management University

This paper studies leaders’ emotion capacity as a strategic response to unexpected radical changes, forced by a social and natural crisis. We propose that empathy is a critical strategic management tool enhancing management effectiveness. We also provide insights of the dynamics between decision mak...