Emotion Management in Radical Change: A Preliminary Study of Earthquake Power Restoration
This paper studies leaders’ emotion capacity as a strategic response to unexpected radical changes, forced by a social and natural crisis. We propose that empathy is a critical strategic management tool enhancing management effectiveness. We also provide insights of the dynamics between decision mak...
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| Main Authors: | , , , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2010
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/3805 https://ink.library.smu.edu.sg/context/lkcsb_research/article/4802/viewcontent/YanL2010EmotionMgtASAC.pdf |
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| Institution: | Singapore Management University |
| Language: | English |