Effects of Interpersonal Trust on Employee Avoidance and Approach Self-regulation

We maintain that two forms of interpersonal trust predict different work behaviors because they tap different psychological systems of self-regulation. We contend also that the two trust forms interact as a function of the ambivalence they jointly produce. Our model was confirmed in a large sample o...

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Bibliographic Details
Main Authors: Bigley, Gregory A., McAllister, Daniel J., TAN, Hwee Hoon
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2009
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Online Access:https://ink.library.smu.edu.sg/lkcsb_research/4195
https://doi.org/10.5465/AMBPP.2009.44257616
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Institution: Singapore Management University
Language: English
Description
Summary:We maintain that two forms of interpersonal trust predict different work behaviors because they tap different psychological systems of self-regulation. We contend also that the two trust forms interact as a function of the ambivalence they jointly produce. Our model was confirmed in a large sample of engineers employed by a Fortune 500 company. Our study extends prior research that presumes an employee integrates all the positive and negative information possessed about another into a single summary trust statistic and then behaves accordingly.